Privacy Policy
Register description in accordance with Section 10 of the Personal Data Act (523/1999), concerning the Maps4Cargo application available in the Play Store an App Store
1. Data Controllers and Data Protection Officer
Data Controllers and Data Protection Officer
Tietorahti Oy (Business ID 2734520-1)
Myrskylinnantie 16
21500 Kaarina
Contact for matters concerning the register:
Janne Lausvaara
2. Purpose and Legal Basis for Maintaining the Register
Tietorahti Oy maintains the content of the Maps4Cargo application. The technical implementation of the application is the responsibility of Tietorahti Oy. The Maps4Cargo application DOES NOT collect or share information about user types. Searches made by users using the application’s search function are not stored or tracked in any way.
3. Location Data
The app uses your location to show you the nearest services on the map. For example, we display the location of the closest gas station. You can also add your own markers, such as rest stops, to the map if you wish. Location data you submit will be reviewed and then added to the map. We do not track drivers’ locations, even when navigation is active.
4. Personal Data Stored in the Register
Personal data is NOT automatically stored in the register. In cases where a user uses the feedback feature of the Kylmäkuljetus application, the sender’s email and any contact information they add to the message are temporarily stored. Contact information is kept only until the feedback has been responded to, after which it is deleted from all data sources.
5. Rights of the Data Subject
The data subject has the following rights. Requests to exercise these rights should be sent to:
Right of Access
The data subject can check the personal data we have stored.
Right to Rectification
The data subject can request the correction of incorrect or incomplete data concerning them.
Right to Object
The data subject can object to the processing of personal data if they believe the data has been processed unlawfully.
Right to Prohibit Direct Marketing
The data subject has the right to prohibit the use of their data for direct marketing.
Right to Erasure
The data subject has the right to request the deletion of their data if processing is not necessary. We will process the deletion request, after which we will either delete the data or provide a justified reason why the data cannot be deleted.
It should be noted that the data controller may have a statutory or other right not to delete the requested data. The data controller is obliged to retain accounting material for the period specified in the Accounting Act (Chapter 2, Section 10) (10 years). Therefore, material related to accounting cannot be deleted before the expiry of the retention period.
Withdrawal of Consent
If the processing of personal data concerning the data subject is based solely on consent, and not, for example, on a customer relationship or membership, the data subject may withdraw their consent.
Appeal to the Data Protection Ombudsman
The data subject has the right to request that we restrict the processing of disputed data until the matter is resolved.
Right to Lodge a Complaint
The data subject has the right to lodge a complaint with the Data Protection Ombudsman if they believe that we are violating applicable data protection legislation when processing personal data.
5. Regular Sources of Data
Customer data is regularly obtained:
- From the customer via the feedback feature of the Maps4Cargo application
6. Regular Disclosures of Data
Personal data obtained from the customer is generally not disclosed for marketing purposes outside Tietorahti Oy without the customer’s consent.
We have ensured that all our service providers comply with data protection legislation. We regularly use the following service providers
HubSpot
7. Duration of Processing
Personal data is generally processed as long as feedback is being responded to. After the end of the customer relationship, data is generally retained for 3 months. The retention period may also be shorter if the customer indicates that the service is no longer of interest or relevant to them.
8. Processors of Personal Data
Only the data controller and its employees process personal data. Data is not disclosed to third parties.
9. Transfer of Data Outside the EU
Data is not transferred outside the EU. Some of the cloud services we use are located outside the EU. If data is transferred outside the EU, we ensure that the country is one that the European Commission considers to provide adequate data protection, the recipient is Privacy Shield certified (for recipients located in the United States), or the transfer is carried out using the European Commission’s standard contractual clauses.
10. How We Protect Your Data
Your data is mainly stored electronically on our service providers’ servers, which are protected according to industry standards.
As a rule, the personal data we collect and process is treated as confidential. Personal data may be disclosed to employees or subcontractors if permission has been obtained from the customer and the work requires it. Only information necessary for the task is disclosed, not all customer data.
Access to your personal data is restricted and protected by user-specific credentials, passwords, fingerprint identification, and access rights. The company’s premises are always locked.
11. Automated Decision-Making and Profiling
As a rule, we do not use personal data for automated decision-making or profiling.
12. Information About the Use of Cookies
The Maps4Cargo application does not use cookies.